I'm with you a hundred percent, Mama.
What got me, in this case, was two things. First off, getting to play with a sample knife before you buy one is a standard industry practice, allowed by virtually any place that sells top-end cutlery. Display knives are, by definition, "used," and cannot be sold as new---which a customer has handled them or not.
Second was the complete indifference on the part of the sales clerk. It really was a case of, "hey, I spend 8 hours a day here. You want me to work, too?"
In the past, given a situation like that, you could talk to the store manager. But anymore they're all 12 years old, and no more qualified than the clerk.
We'll see how far I take this. All Clad learned the hard way not to F... with the kid. Maybe Willaims-Sonoma will too.
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