Spice Place Privacy Statement
SpicePlace.com is committed to protecting the privacy of users of our site. At SpicePlace.com, we intend to give you as much control as possible over your personal information, including the registration data. As part of the normal operation of this site, we collect information from you. This Privacy Statement describes the information we collect about you and what may happen to that information.
In order to use certain functions of this Web site, such as placing orders or posting to the forums, you must first complete the registration form and/or create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information if we need to contact you about the services on our site in which you have expressed interest.
You have the option to provide demographic information (such as gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.
The Wild Acres Inc. is the sole owner of the information collected on SpicePlace. The Wild Acres Inc. collects personally identifiable information from our users at several different points on our Web site. The personal information collected is only intended to provide a function or service to you and we do not intend to share this information with 3rd parties.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
When you register with us, you will receive a welcome email and may need to take an action to verify that you have access to that email address. If you place an order with us you will also receive an email acknowledgement of that order. At this time, we do not use email for marketing purposes. If you register and participate in our cooking forum, you will be subscribed to threads in which you post and will receive a daily notification if another member of the forum responds to your message. You may use the forum control panel to opt-out of these messages or click on the ‘unsubscribe’ link in the email.
We may occasionally send marketing material by US Mail. If you join our Cooking Forum, the forum will notify you by a daily summary email of new messages to threads to which you’ve started or replied to.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive US Postal marketing from us, you can indicate your preference on your customer preference form.
If you no longer wish to receive any promotional communications, you may opt-out of receiving them by following the instructions included in each communication, by changing your preferences on your account via the Customer Preferences Form and our Cooking Forum Member Page, by emailing us at email@example.com, by calling 866-894-2865 or by writing to us at:
3935 Trego Mountain Road
Keedysville, MD 21756
INFORMATION GATHERED THROUGH THE SPICEPLACE.COM WEB SITE
SpicePlace.com will track the domains from which people visit SpicePlace.com and analyze this data for trends and statistics. Subject to the provisions of this Privacy Statement, SpicePlace.com may use accumulated data for various purposes, including but not limited to marketing analysis, service evaluation and planning.
SpicePlace.com may conduct surveys and other studies of its customer base and usage for marketing and planning purposes. With respect to information collected from such surveys or studies, and in the event that responses are to be publicly disclosed, users will be notified at the time they take the survey and SpicePlace.com will disclose only aggregate information regarding its users and not personal information identifying any specific individual. Notwithstanding the foregoing, in cases where surveys allow users to submit written comments, and where SpicePlace.com advises users of the possibility of such disclosure at the time they take the survey, SpicePlace.com reserves the right to disclose text information provided by any user through such a survey, provided that no personal information identifying that user is disclosed. Participation in such surveys is at the user’s option; SpicePlace.com does not conduct mandatory surveys. Circumstances under which SpicePlace.com would publicly disclose such aggregate information include, but are not limited to, sharing survey results with the site population, providing data to SpicePlace.com advertisers on user preferences and/or demographics, and publicizing overall usage data in press communications.
Tell-A-Friend: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. The Wild Acres Inc. does not store this information and it is for the sole purpose of sending this one-time email.
Certain parts of our site may link your personal information to your usage of our site by using the information is these cookies. If you place an order with us, the pages you visited while shopping and placing the order will be associated with your order to assist us with any questions you may have about your order. This association of you web site activity to your order information is only stored for a limited period of time and is destroyed.
THIRD PARTY SERVICE PROVIDERS
Functionality of this web site requires the ability to process financial transactions via 3rd parties which by nature of the service requires the sharing of personally identifying information including your name and address. These 3rd parties provide the services necessary for payment processing for your order. In addition we use 3rd parties for Web Analytics and it may be possible for this 3rd party provider to associate a fractional portion of our web site usage with particular people who had provided personal information to the provider.
In order to implement or enforce the Terms of SpicePlace.com, SpicePlace.com may use personal information to contact users on an individual basis. Reasons for us contacting you include obtaining information to fulfill your order, assisting you with questions you may have with our store and/or our Cooking Forum, contacting you about information you placed in our Cooking Forum and surveying you on your experience with our website. We may contact you by telephone, email or US Mail.
At no time, unless law requires such disclosure, disclosure is necessary to aid law enforcement, or a user specifically authorizes such disclosure, will SpicePlace.com disclose individual user personal information that is not publicly available to unrelated third parties. SpicePlace.com does not share, sell, rent, or trade personal information with third parties for their promotional purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
LINKS WITH OTHER SITES
This Web site contains links to other sites that are not owned or controlled by The Wild Acres Inc. Please be aware that we, The Wild Acres Inc, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
"Opt-in" Emails: Users may "opt-in" to receive site notifications, or other information via email. Users may remove themselves from such services at their discretion. Any email sent to an "opt-in" list will include directions for how a user may remove himself or herself from the list, or a URL where the user may find such directions.
Users can view their data on their personal profile page. When technically feasible, users are permitted to update their personal information directly through SpicePlace.com Service. When such updating service is not technically feasible, SpicePlace.com will make reasonable efforts to assist users in updating their personal information. If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by making the change on our Spice Place Customer Account Page and/or our Cooking Forum Member Information Page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below.
3935 Trego Mountain Rd
Keedysville, MD 21756
The security of your personal information is important to us. When you enter sensitive information [and when we access such information] (such as credit card number and/or your physical address) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
To secure site integrity, SpicePlace.com employs measures including but not limited to security audits, use of encryption tools and software, and other reasonable security measures and procedures.
Internal access to users' private and nonpublic personal information is restricted to site administrators and individuals on a need-to-know basis.
In the event that SpicePlace.com becomes aware that site security is compromised or user nonpublic information has been disclosed to unrelated third parties as a result of external activity, including but not limited to external security attacks, SpicePlace.com shall take reasonable measures which it deems appropriate, including but not limited to internal investigation and reporting, and notification to and cooperation with law enforcement authorities, notwithstanding other provisions of this Statement.
If SpicePlace.com becomes aware that a user's personal information provided to SpicePlace.com has been disclosed in a manner not permitted by this Privacy Statement, SpicePlace.com shall make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that SpicePlace.com knows this information.
UPDATES TO THE PRIVACY STATEMENT
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
While this Privacy Statement expresses SpicePlace.com’s standards for maintenance of private data, SpicePlace.com is not in a position to guarantee that the standards will always be met. There may be factors beyond our control that may result in disclosure of data. As a consequence, SpicePlace.com disclaims any warranties or representations relating to maintenance or nondisclosure of private information.
As noted above, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
If you use the Cooking Forum, or blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
TRUSTe Web Privacy Seal Program
The Wild Acres Inc. is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.spiceplace.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Customer Service by email at email@example.com, by calling 866-894-2865 or by writing to us at Spice Place, 3935 Trego Mountain Road, Keedysville, MD 21756. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
Effective: July 30, 2007