I like the blue look - but I figured the old eyes found more comfort with the blue - but it doesn't matter - it's blue now and I am quite content!
Maybe I need a little help in what I should be asking!
I'm thinking it could start out:
Hi, You're a registered user of the Spice Place Cooking Forum and we'd a like a moment of your time to ask you some questions about your experience with our forum.
Now, here's where I get stuck. Do I imbed questions in the email and read responses. Or should we set up a survey somewhere so it gets tabulated automatically?
I can think of some basic questions like:
Is the forum easy to use?
Is the community friendly?
Dod you find a recipe you like?
Why did you join?
How often do you stop by?
Do you often check in but don't participate? If so, why not?
Anyone have any other suggestions?
Matt
I'm thinking it could start out:
Hi, You're a registered user of the Spice Place Cooking Forum and we'd a like a moment of your time to ask you some questions about your experience with our forum.
Now, here's where I get stuck. Do I imbed questions in the email and read responses. Or should we set up a survey somewhere so it gets tabulated automatically?
I can think of some basic questions like:
Is the forum easy to use?
Is the community friendly?
Dod you find a recipe you like?
Why did you join?
How often do you stop by?
Do you often check in but don't participate? If so, why not?
Anyone have any other suggestions?
Matt
Matt, ever been to a presentation where the speaker says, "I'm not really the best qualified person to discuss this topic."
Your suggested opening is as off-putting.
You're not conducting a scientific study. What you're trying to do is find out why your friends haven't written to you lately. And lawd, do they owe you a letter. So keep it light. And get right to the point; otherwise they'll think you're trying to sell them something.
Off the top of my head, something like:
"Dear Spice Place member,
When you joined our community of nearly 250 kitchen enthusiasts we thought we'd be hearing from you a lot. Turns out, we hardly hear from you at all.
We know you have something to contributute; everybody does. So we're wondering if, perhaps, your lack of participation has something to do with the forum design?
Could you take a minute and let us know why you don't post on the various forums and threads?
Some possible reasons:
You feel you have no knowledge on the subject.
You just want to collect recipes.
The "experts" who post are intimidating to you.
The forums are hard to navigate.
Topics aren't interesting.
Lack of time.
Lot's of other reasons, I'm sure. But if there's a problem, we want to fix it. But, mostly, we want you as an active member. So tell us how we can get you more involved.
In addition to explaining why you don't post, could you answer these specific questions:
Is the forum easy to use?
Is the community friendly?
Did you find a recipe you like?
Why did you join?
How often do you stop by?
I appreciate you taking the time to help us make Spice Talk Cooking Forum a better place.
(signed)"
Your suggested opening is as off-putting.
You're not conducting a scientific study. What you're trying to do is find out why your friends haven't written to you lately. And lawd, do they owe you a letter. So keep it light. And get right to the point; otherwise they'll think you're trying to sell them something.
Off the top of my head, something like:
"Dear Spice Place member,
When you joined our community of nearly 250 kitchen enthusiasts we thought we'd be hearing from you a lot. Turns out, we hardly hear from you at all.
We know you have something to contributute; everybody does. So we're wondering if, perhaps, your lack of participation has something to do with the forum design?
Could you take a minute and let us know why you don't post on the various forums and threads?
Some possible reasons:
You feel you have no knowledge on the subject.
You just want to collect recipes.
The "experts" who post are intimidating to you.
The forums are hard to navigate.
Topics aren't interesting.
Lack of time.
Lot's of other reasons, I'm sure. But if there's a problem, we want to fix it. But, mostly, we want you as an active member. So tell us how we can get you more involved.
In addition to explaining why you don't post, could you answer these specific questions:
Is the forum easy to use?
Is the community friendly?
Did you find a recipe you like?
Why did you join?
How often do you stop by?
I appreciate you taking the time to help us make Spice Talk Cooking Forum a better place.
(signed)"
Thank you! That's great. Let's see if there are any other comments. If there aren't I'll send this out around 3pm EDT today.
Matt
Matt
spiceplace wrote: